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未能及時回應，還請見諒！

2/23 (一) 起小幫手正常開工
請不用擔心，留下完整資料，年後我們都會依序服務唷
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如耳機有連線異常等情況，使用酒精棉片擦拭耳機和充電艙之間的金屬接點（艙和耳機的金屬接點都要擦拭，此步驟請絕對要做）並充電30分鐘後再重置看看，看能否改善情況。

每款耳機的重置方式都不一樣，可以參考說明書或是官網該商品的產品操作說明，來進行重置配對。"},{"type":"faq","id":"961744995492273","question":"耳機無法配對如何解決？","answer":"1.確認裝置是否已打開藍牙，並確認藍牙耳機與配對裝置的距離至少在1公尺以內。

2.確認無其他藍牙設備或Wi-Fi分享器的干擾，導致耳機無法與特定裝置配對連線。

3.將耳機重啟並進入配對模式，並將藍牙關閉重啟配對。

4.將藍牙列表中不必要藍牙設備資訊刪除，因這些設備可能保持在準備連線的狀態，而造成耳機的配對失敗。

5.可嘗試耳機初始重置讓耳機與裝置重新配對，通常即可解決問題。"},{"type":"faq","id":"961744995492274","question":"想知道產品如何操作及排除問題小Tip?","answer":"快速點擊👇👇👇
【WitsCare 智選家服務中心】操作影片直接拍給你看🌞
https://www.youtube.com/channel/UCUGPdEicmncFaie9Ls-yoWw

【常見Q&A】簡易排除你也行😎
https://www.witsper.com/pages/qa-earphones"},{"type":"faq","id":"961744995492275","question":"藍牙連線突然中斷如何處理？","answer":"1.重新配對。

2.耳機和配對手機保持在連線範圍內。

3.將不必要配對的裝置的藍牙關閉，或是將該裝置上的配對資訊刪除。

4.確保您的藍牙耳機有足夠的電量。藍牙耳機電量不足時，會有斷開連接的問題。"},{"type":"faq","id":"961744995492276","question":"通話時聽不到對方的聲音怎麼辦？","answer":"1.裝置重新連線確認耳機和連接裝置的電源均已開啟。

2.檢查裝置音量與耳機音量是否太低，並調高音量。

3.確認裝置的音訊設定，聲音輸出至耳機。

4.使用耳機聆聽音樂時，請停止播放並按下（通話）按鈕，以接聽來電。"},{"type":"faq","id":"961744995492277","question":"LINE為甚麼無法觸控接掛？","answer":"如使用安卓手機或是電腦，因安卓系統設計的關係(電腦則是不支援)，除了一般通話之外的語音電話，其他App系統都不會判定是電話，所以沒辦法透過外部線控或者是觸控來接聽電話。"},{"type":"faq","id":"961744995492278","question":"耳機無法充滿電怎麼辦？","answer":"1.耳機放會充電艙內要輕壓，讓耳機與艙體確實充電，雖然有磁吸設計，但還是有可能會有灰塵、指腹油脂造成電流阻礙，建議定期清潔耳機和艙內的充電孔座。

2.長時間未使用耳機後，充飽電力所需的時間也會比較長。"},{"type":"faq","id":"961738821441645","question":"其中一耳比較耗電/剩餘電量/充飽速度不一樣？","answer":"1.其中一耳會是主耳，主耳是主機，主要負責發送訊號給另一耳，耗電較多為正常現象，使用愈久電量差距愈大。

2.若覺得雙耳電量明顯落差很大，建議先將雙耳充飽後使用，確認約使用多久相差多少電量。※另外手機顯示電量提供約略電量數值。"}]}},{"type":"socialMedia","id":"961728964862315","content":{"itemList":[{"type":"socialMedia","id":"961732572024578","linkUrl":"https://www.facebook.com/WitsPerTaiwan","socialMediaType":"facebook"},{"type":"socialMedia","id":"961732572024579","linkUrl":"https://www.instagram.com/witsper_taiwan/","socialMediaType":"instagram"},{"type":"socialMedia","id":"961815850733297","linkUrl":"https://www.youtube.com/channel/UC6t7IFUArbL3Syj9qJQgUbg","socialMediaType":"youtube"}]}},{"type":"information","id":"7677183","content":{"introduction":"讓我們滿足你對科技便捷生活的想像","currentWorkingTime":{"dayOfWeek":"Sunday","salesType":"holiday"},"workingTimes":[{"dayOfWeek":"Sunday","salesType":"holiday"},{"dayOfWeek":"Monday","salesType":"onSale","salesTimeText":"09:00 - 12:00,14:00 - 17:00"},{"dayOfWeek":"Tuesday","salesType":"onSale","salesTimeText":"09:00 - 12:00,14:00 - 17:00"},{"dayOfWeek":"Wednesday","salesType":"onSale","salesTimeText":"09:00 - 12:00,14:00 - 17:00"},{"dayOfWeek":"Thursday","salesType":"onSale","salesTimeText":"09:00 - 12:00,14:00 - 17:00"},{"dayOfWeek":"Friday","salesType":"onSale","salesTimeText":"09:00 - 12:00,14:00 - 17:00"},{"dayOfWeek":"Saturday","salesType":"holiday"}],"workingTimeDetailList":[{"dayOfWeekList":["Sunday"],"salesType":"holiday","salesTimeList":[{"startTime":":","endTime":":"}]},{"dayOfWeekList":["Monday"],"salesType":"onSale","salesTimeList":[{"startTime":"09:00","endTime":"12:00"},{"startTime":"14:00","endTime":"17:00"}]},{"dayOfWeekList":["Tuesday"],"salesType":"onSale","salesTimeList":[{"startTime":"09:00","endTime":"12:00"},{"startTime":"14:00","endTime":"17:00"}]},{"dayOfWeekList":["Wednesday"],"salesType":"onSale","salesTimeList":[{"startTime":"09:00","endTime":"12:00"},{"startTime":"14:00","endTime":"17:00"}]},{"dayOfWeekList":["Thursday"],"salesType":"onSale","salesTimeList":[{"startTime":"09:00","endTime":"12:00"},{"startTime":"14:00","endTime":"17:00"}]},{"dayOfWeekList":["Friday"],"salesType":"onSale","salesTimeList":[{"startTime":"09:00","endTime":"12:00"},{"startTime":"14:00","endTime":"17:00"}]},{"dayOfWeekList":["Saturday"],"salesType":"holiday","salesTimeList":[{"startTime":":","endTime":":"}]}],"businessHours":{"0":[],"1":[{"start":{"hour":9,"minute":0},"end":{"hour":12,"minute":0}},{"start":{"hour":14,"minute":0},"end":{"hour":17,"minute":0}}],"2":[{"start":{"hour":9,"minute":0},"end":{"hour":12,"minute":0}},{"start":{"hour":14,"minute":0},"end":{"hour":17,"minute":0}}],"3":[{"start":{"hour":9,"minute":0},"end":{"hour":12,"minute":0}},{"start":{"hour":14,"minute":0},"end":{"hour":17,"minute":0}}],"4":[{"start":{"hour":9,"minute":0},"end":{"hour":12,"minute":0}},{"start":{"hour":14,"minute":0},"end":{"hour":17,"minute":0}}],"5":[{"start":{"hour":9,"minute":0},"end":{"hour":12,"minute":0}},{"start":{"hour":14,"minute":0},"end":{"hour":17,"minute":0}}],"6":[]},"businessHoursMemo":"如因午休或忙碌中未能及時回應還請耐心等候一下下😊","budgetList":[{"type":"general","price":"~ $100"}],"callType":"none","oaCallable":false,"webSites":{"items":[{"title":"WebSite","url":"https://lihi.witsper.com/JstZv"},{"title":"Shop","url":"https://lihi.witsper.com/8V2X9/linecover"},{"title":"Book","url":"https://lihi.witsper.com/4CEHR"}]},"paymentMethod":{"type":"cashOnly","creditCardList":["visa","mastercard","jcb","diners","amex","linePay"]},"facilities":{"seatCount":0,"hasPrivateRoom":false,"hasWiFi":false,"hasParkingLot":false,"hasSmokingArea":false,"smokingFree":false,"hasOutlet":false},"access":{"nearestStationList":[]}}},{"type":"recommendation","id":"RecommendationPlugin","content":{"i2i":{"itemList":[],"recommendationCreatedDate":""}}}]},"userRelation":{"friendshipType":"unknown","favorite":"unknown"}}