Notice

How to useSee more

Ask your question

AI chatbot can understand and answer your question better if more details are provided in your question. Try to specify the service and issue you're experiencing in order to resolve your question faster.

Get further help

AI chatbot can serve you further help even if answer doesn't exactly suit your question. You can click 'Help Center' to view our articles related to your question, or click 'Related questions' to generate similar questions that you can ask again.

Contact Customer Care

If AI chatbot's answer doesn't resolve your question, you will always have an option to contact Customer Care team. Our team will look into your issue in more details and send our response to your reply email.

Be careful with personal info

Make sure to refrain from entering personally identifiable information or otherwise sensitive information, such as email addresses, phone numbers, or names.

FAQSee more

  • AAI chatbot answers to all of your messages respectively. If you want to avoid this, please write and send your question in one message.

  • A"I'm sorry. This chat has ended. Please ask your question again." appears when the chat case has been closed. At this time, asking your question will start a new case with AI chatbot.

  • A"An error occurred. Please send your message again." may appear if there is a glitch in chatbot. In this case, please wait a while and try again. If the error continues, please visit our Help Center.

Feedback

Your suggestions, feedback, and ideas about LINE app is always welcome!
Please contact us using the dedicated inquiry form below.
https://contact-cc.line.me/category1Id/12612

Terms

Please visit below page to view LINE Customer Care AI chatbot Terms of Use.
https://terms2.line.me/OA_CSAIChatbot_en/sp?lang=en&country=SA

Country or region: Japan